Terms of use of the website

31.3.2025

1. INTRODUCTORY PROVISIONS

The operator of the website https://www.arws.cz (hereinafter referred to as the "Website" or "Website") is ARROWS advokátní kancelář, s.r.o., ID No.: 06717586, with registered office at U Trezorky 921/2, Jinonice, 158 00 Prague 5, registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, Insert 287750 (hereinafter referred to as the "Operator").
The Operator's contact details are as follows - delivery address: U Trezorky 921/2, Jinonice, 158 00 Prague 5, Czech Republic, e-mail address: office@arws.cz, telephone number: +420 245 007 740.
These terms and conditions of use of the Website (hereinafter referred to as "Terms and Conditions") govern the rights and obligations of the Operator and other natural or legal persons (hereinafter referred to as "User") in connection with the use of the Website and other related legal relationships.
User means anyone who accesses and uses the Website in any way. For the purposes of these Terms and Conditions, use of the Website means, in particular, opening the Website in an internet browser from any electronic device, entering, searching or processing information on the Website.
The Operator may unilaterally change or amend the wording of the Terms and Conditions, provided that the change of the Terms and Conditions will be notified to the User by posting them on the Website at least 14 days before the change becomes effective. This provision shall not affect the rights and obligations arising during the period of effectiveness of the previous version of the Terms and Conditions.
The User acknowledges that for the purposes of modifying his/her relationship with the Operator, the Terms and Conditions as in force and effect at the time of use of the Website shall be deemed to be effective as set out above.
Each User is required to read these Terms on his/her first visit.
The User further acknowledges that by using the Website, he/she agrees to these Terms. By using the Website, the User confirms that he/she accepts these Terms and agrees to abide by them. If User does not agree to these Terms, User may not use the Site.
The Terms are written in the Czech language.

2. RULES OF USE OF THE WEBSITE

The Operator operates the Website in connection with the provision of legal services (the "Service").
Unless otherwise stated, the publication of any data or information on the Website shall not be considered a legal act leading to the creation of a legal relationship between the Operator and the User, except for these Terms.
The User is not entitled to use the Website for any purpose other than as defined in paragraph 2.1 of the Terms.
Use of the Website is permitted solely for the User's own use. Any other use of the Website is only possible with the prior approval of the Operator in accordance with copyright law. Access to and use of the Website is free of charge (see Article 8 of these Terms for payment terms).
The User is obliged to refrain from publishing or uploading any data or documents that:
1. are false, inaccurate or otherwise misleading;
2. infringe the copyright or other intellectual or industrial property rights of any third party;
3. are defamatory, threatening, obscene or may otherwise be construed by the Operator or third parties as inappropriate;
4. may infringe the personality rights of a natural person or the reputation of a legal entity or otherwise violate Czech or foreign generally binding legal regulations;
5. may incite violence or the commission of other crimes or offences or lead to harm to life, health, property or natural rights;
6. infect the Website with viruses, malware, bloatware, or any other type of software that interferes with the effective operation of the Website, alters its content, or enables unauthorized retrieval of information from the Website; or
7. require the consent of a third party to post or upload to the Website and such consent has not been given in advance.
If any entry, material or file posted by a User on the Website contravenes the rules set out in Article 2.5 of the Terms or is otherwise in breach of these Terms, the Operator shall be entitled to remove such entry, material or file from the Website at any time without notice.
The User undertakes not to carry out any activity that could enable him or third parties to interfere with or make unauthorised use of the software or other components of the Website.
In using the Website, the User is not authorised to use mechanisms, software or other procedures that could adversely affect the operation of the Website. The Website may only be used to the extent that it is not detrimental to the rights of other Users and that is consistent with its purpose.
The User acknowledges that in the event of a violation of these Terms and Conditions and generally binding legal regulations, the Operator will fully cooperate with law enforcement authorities or other public authorities to identify the person who violated the Terms and Conditions and/or the legal regulations.
The Operator reserves the right to remove, change or move any information or other material from the Website at any time without prior notice.

3. INTELLECTUAL PROPERTY RIGHTS

The User acknowledges that the software and other components comprising the Website (including photographs, etc.) are protected by copyright. Unless expressly stated otherwise, the copyright and other intellectual property rights in all content on the Website are owned by the Operator or persons who have granted the Operator permission to use it.
User acknowledges and agrees that the platform on the Website may contain content or features that are protected by copyright, patent, trademark, trade secret or other rights. User agrees not to modify, copy or otherwise alter the Website or the applicable content, in whole or in part.
User will not conduct or use any data mining or similar data collection or extraction methods in connection with the use of the Site. Any use of the Site or its content other than as expressly permitted in these Terms is strictly prohibited.

4. OTHER RIGHTS AND OBLIGATIONS OF THE PARTIES

The User acknowledges that the Operator shall not be liable for errors resulting from third party interference with the Website or from use of the Website contrary to its intended use.
Each User uses the Website at their own risk. The Operator shall not be liable for any direct or indirect damages arising in connection with the use of the Website, as well as for damages arising from its partial and/or complete non-functionality. The Operator does not guarantee the connectivity and fault-free functioning of the Website and is not liable for any direct or indirect damages resulting from the impossibility of connecting to the Website and/or the impossibility of using its content.
The User acknowledges that the Website may contain links to third-party websites, which are included solely to facilitate their use. The Operator does not endorse, monitor or have control over these third party websites. These third party sites have their own terms of use and privacy policies. If the User uses these links, he/she leaves the Website. The Operator is not responsible for the content or policies of third party websites and the User accesses these third party websites at his/her own risk.

5. NATURE OF THE INFORMATION ON THE WEBSITE

The Operator updates the Website periodically but cannot guarantee that the information made available on the Website is entirely accurate, complete or up-to-date. The Operator therefore accepts no responsibility and makes no warranty, either express or implied, that the information provided on the Website is current, accurate or complete. The Operator reserves the right to change the content of the Website at any time.
All information provided on the Website is for informational purposes only.
The opinions, information and solutions published on the Website are indicative only and should not be considered as a comprehensive basis for solving individual cases. Each case is different and finding a solution requires detailed consideration of all relevant circumstances and specifics that may significantly affect the final outcome.
The use of procedures or the application of the opinions and information presented on the Website without proper consultation with one of our lawyers specializing in the area in question, who will consider all the specifics and circumstances of the situation and propose an appropriate solution, may lead to undesirable consequences, including injury. Neither the author of the information nor the Operator shall be liable for such consequences.
The above reservations also apply to any information, practices or opinions published on the Website to which the text contained on the Website refers.
If you are interested in resolving a particular matter, please contact the Operator using the contact details set out in Article 1.2 of these Terms and Conditions or directly with one of our lawyers, whose contact details are listed on the Website in the OUR TEAM section.

6. DATA PROTECTION

In the event that the User provides his/her personal data in connection with the use of the Website, the Operator undertakes that all personal data of natural persons will be processed in accordance with Act No. 110/2019 Coll., on the processing of personal data, the implementing regulations for the protection of personal data, and in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (GDPR).
Supervision over the area of personal data protection is exercised by the Office for Personal Data Protection (hereinafter referred to as the "Supervisory Authority"). The Czech Trade Inspection Authority supervises, among other things, compliance with Act No. 634/1992 Coll., on Consumer Protection, as amended, within a defined scope.
The Personal Data Protection Policy, which defines the manner in which the Operator handles personal data and the rights of Users, can be found HERE.

7. USE OF COOKIES

The Website uses cookies to ensure its optimal functionality. Cookies are simple text files that are sent to the User's browser after visiting the Website.
The User is able to modify his/her preferences regarding cookies at any time through the settings of his/her Internet browser. Restricting the use of certain types of cookies may adversely affect the full functionality of the Website.
The rules on the use of cookies to collect personal data can be found HERE.

8. PAYMENT TERMS

The Website does not require the User to make any payment for its use. Use of the Website is therefore free of charge and no fees or payments are required to access the content on the Website.
Payment is only required from the User if a contract for the provision of legal services (hereinafter referred to as the "Contract") is concluded between the User and the Operator. The specific rights and obligations of the Operator and the User who concludes the Contract with the Operator (hereinafter referred to as the "Client") in connection with the provision of legal services are always determined on the basis of an individual agreement in the Contract.
The specific price for legal services (hereinafter referred to as the "Price") as well as the method and terms of payment of the Price are always individually agreed between the Operator and the Client.
The Price includes the Provider's fee for the legal services provided, any travel costs including compensation for loss of time and travel expenses, any out-of-pocket expenses incurred (e.g. court and administrative fees, costs for reports, translations, couriers and document certification) and a service fee (the "Price"). The specific amount of the Price (and its individual components) is always determined individually in the Agreement.
The Client may pay the Price in the following ways:

by wire transfer to the Seller's bank account No. 1040575014/0600, maintained at MONETA Money Bank, a.s.;
by cashless payment card;
by wire transfer to the Seller's account through a payment gateway;
in cash upon payment at the Operator.

In case of payment through a payment gateway, the Client shall follow the instructions of the respective electronic payment provider.
The Price shall be deemed to be paid with respect to the choice of payment method only upon crediting the entire Price to the Operator's account or upon payment in cash at the Operator's cash desk.
The Price shall be invoiced to the Client in CZK or EUR currency as mutually agreed. The Operator's billing information can be found HERE.

9. FINAL PROVISIONS

These Terms and Conditions have been prepared in accordance with applicable Czech legislation, in particular Act No. 89/2012 Coll., the Civil Code, Act No. 110/2019 Coll., on the processing of personal data, and the implementing regulations on the protection of personal data, as well as in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC.
If any provision of the Terms is or becomes invalid or ineffective, the invalid provision shall be replaced by a provision whose meaning is as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision shall not affect the validity of the other provisions.
If the relationship related to the use of the Website contains an international (foreign) element, then the parties agree that the relationship is governed by Czech law to the exclusion of conflict of laws and direct rules of private international law.
Disputes arising between the Operator and the User in connection with the use of the Website shall be settled by the competent general courts in accordance with Act No. 99/1963 Coll., Code of Civil Procedure.
In case of any comments, questions, complaints or claims, the User may contact the Operator at the address U Trezorky 921/2, Jinonice, 158 00 Prague 5, Czech Republic, e-mail address: office@arws.cz, telephone number: +420 245 007 740. The Operator will deal with such inquiry, complaint or complaint promptly.

These Terms and Conditions shall come into force and effect from 1 January 2025.