Legal support for clients in protecting against unjustified consumer claims
Our law firm provided legal support to a client in resolving consumer claims arising from a warranty on purchased products.
Services included assessing the validity of claims, representing the company in denying unjustified claims and protecting the company's reputation against the dissemination of false information about the quality of its products.
The legal advice also included setting up internal processes for efficient handling of claims and defending against unjustified interference with the client's rights. This cooperation resulted in the successful dismissal of unjustified claims for reimbursement of costs for the removal of old and installation of new roof tiles.
The main contributor to this success was Mgr. Vojtěch Sucharda, attorney at law and expert in litigation and intellectual property, whose experience in litigation and arbitration played a key role. Together with our team of lawyers, he ensured the client's effective defence and protection of his rights.
Disclaimer:
The information contained in this article is for general informational purposes only and serves as a basic guide to the issue as of 2025. Although we strive for maximum accuracy, laws and their interpretation evolve over time. We are ARROWS Law Firm, a member of the Czech Bar Association (our supervisory authority), and for the maximum security of our clients, we are insured for professional liability with a limit of CZK 400,000,000. To verify the current wording of the regulations and their application to your specific situation, it is necessary to contact ARROWS Law Firm directly (consultation@arws.cz). We are not liable for any damages arising from the independent use of the information in this article without prior individual legal consultation.